GoogleThe team was very responsive and friendly. They did a thorough job fixing my Scotsman ice machine. Their pricing is very competitive. I would go back to them again.
Washing Machine Leaking Water?
Why is my washing machine leaking water? Common causes, what you can check, and when to call our licensed and insured technicians.
Licensed & Insured
2024
Serving Since
90-Day Warranty
Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
2024
Serving Since
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $87 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $187 |
Warranty: 90-day parts and labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
A puddle around your washing machine in Alpharetta can be a frustrating surprise, but don't worry, it's usually a fixable problem. Whether you're in Alpharetta or a neighboring community like Johns Creek, a leaking washer often points to a few common culprits. This page will help you understand why your machine might be losing water, what simple checks you might be able to do safely yourself, and when it's best to call in a professional from A.M.S. Appliance Repair to get your laundry routine back on track without further mess.
Common causes of washing machine leaking water
Loose or Damaged Hose Connections
importantCan DIY checkThe water inlet hoses connect your washer to the water supply. If they are loose, cracked, or have worn-out washers, water can escape.
Clogged Drain Hose or Filter
importantCan DIY checkA blockage in the drain hose or the machine's drain pump filter prevents water from exiting properly, causing it to back up and leak.
Worn Door Seal or Gasket
minorCan DIY checkThe rubber seal around the door (especially on front-loaders) can degrade, tear, or become dirty, allowing water to seep out during operation.
Faulty Water Inlet Valve
importantPro recommendedThis valve controls the flow of water into the machine. If it fails to close completely or has a crack, it can cause a constant drip or leak.
Cracked Tub or Pump Housing
criticalPro recommendedLess commonly, the main tub or the housing for the drain pump can develop cracks due to age or stress, leading to significant leaks.
Over-Sudsing
minorCan DIY checkUsing too much detergent, or the wrong type, can create excessive suds that overwhelm the machine and force water out of vents or the door.
Quick checks you can run safely
- 1
Check Water Supply Hoses
Inspect the hot and cold water inlet hoses for kinks, cracks, or visible damage. Ensure they are tightly connected to both the wall faucet and the back of the washer.
Safety: Ensure the water supply is turned off at the wall faucets before touching the hoses. - 2
Examine the Drain Hose
Check the drain hose behind the machine for any visible damage, kinks, or blockages. Ensure it's securely inserted into the standpipe or drain.
- 3
Inspect the Door Seal
For front-loaders, carefully check the rubber gasket around the door opening for tears, holes, or debris. Clean it if necessary.
Safety: Be cautious of sharp edges if the seal is torn. - 4
Check the Drain Pump Filter
Locate and carefully remove the drain pump filter (usually behind a small access panel at the bottom front of the machine). Clean out any lint, coins, or debris.
Safety: Place towels or a shallow pan to catch residual water. The water may be dirty. - 5
Review Detergent Usage
Are you using the correct type and amount of detergent? Excessive suds can cause leaks. Try running a rinse cycle with no clothes and a small amount of detergent.
When to call a pro right away
Water is leaking rapidly during any cycle
A fast leak could indicate a burst hose, a cracked tub, or a major pump failure, potentially causing significant water damage.
You see error codes related to water or draining
Error codes often point to internal component failures that require professional diagnosis and repair.
The leak persists after checking hoses, seals, and filters
If simple checks don't resolve the leak, the problem is likely internal and requires specialized tools and knowledge to fix safely.
Water is leaking from the bottom of the machine
Leaks from the base often indicate issues with the pump, hoses connected to the pump, or internal tub seals, which can be complex and messy to repair.
Saw a red flag above? Don't wait.
Same-day service. transparent service-call pricing (applied to repair) — applied to your repair.
Typical repair time once diagnosed: 90 minutes
Error code on your display?
Look up your brand's error codes for washing machine leaking water — we cover the most common codes for each brand we service.
This page provides general diagnostic guidance for washing machine leaking water. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
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GoogleAlex came the same afternoon and had my oven repaired in short order. I highly recommend his services.
GoogleI needed my disposal repaired. Ivan came out the same day and fixed without having to replace. It was quick and easy and saved me $300. Thank you! Great service.
GoogleGreat service! Professional, friendly, and efficient. Fair prices and excellent communication. Highly recommend!
GoogleExcellent service! Very professional, friendly, and reliable. The technician arrived on time, quickly identified the problem, and fixed everything efficiently. Fair pricing and great communication throughout the process. I’m very happy with the service and wou…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
SatClosed
SunClosed
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Appliance Down? Instant SMS & Email Confirmation.
A.M.S. Appliance Repair — licensed & insured, same-day available. We confirm your tech's arrival time.